What to Do When You Have a Claim

We're sorry you had a loss. We understand this can be frustrating – and sometimes even confusing. Let us help you through the claim process so you can get back to the more enjoyable things in your life.

1. Report Your Claim

When you call our customer service center, a representative will guide you through the claim filing process. Please have available the names and contact information of other parties involved, along with the location, time/day, and a brief description of what occurred.

Or, contact your American Allied Insurance agent directly.

2. You Will Be Contacted

Once your claim is filed, a claim representative will contact you within one business day to go over your claim and the related process.

3. Your Claim Will Be Reviewed

Your personal claim representative will work with you to accurately evaluate your claim.

4. Your Claim Will Be Completed Promptly

After a prompt and fair assessment, your claim will be completed as quickly as possible. Our team members will contact you as necessary, and you're always encouraged to contact us when you have questions or concerns.

More Information

• Learn more about what to expect from the AUTO CLAIM process.
• Take a look at how the HOME CLAIM process works
• For answers to some common claims queries, visit our FAQs page.